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COVID-19: Information and Research Support Salve Regina: Library Resources and Services for Spring, 2021

Message from Your Librarians

During the pandemic, McKillop librarians and library staff are continually working to adapt our services to meet the changing needs of our Salve community. Please reach out if you have any questions that aren't answered below or need clarification. We're here for you!

Requesting & Returning Library Materials

  • All Salve students, faculty, and staff can request print books and DVDs through the library's online catalog "request" buttons, visible when you click on the item's title. Items will be held at the Circulation desk; however, you may also pick up Curbside, from the front or back entrances. Any requested items that are not picked up after 10 days will be returned to the library stacks.
    • Circulation Desk Pick-Up: Please enter the library through either entrance by swiping your Salve ID to unlock the door. If you do not have your Salve ID, library staff will let you in after verifying your identity. Patrons who do not submit the daily Salve-Health questionnaire will be asked to fill out a brief health screening form. Requested items may be picked up during our regular operating hours. Please call the library to confirm pickup hours during holidays, when the library has a modified schedule.
    • Curbside Pick up: After you receive your email notification that the requested items are ready, call the library at 401-341-2291 when you are at the front or back (lower level) entrance and we will deliver your items. Curbside pickup is available Sunday-Thursday, 10:00 am - 10:00 pm; Friday, 10:00 am - 6:00 pm; and Saturday, 11:00 am - 6:00 pm. Please call the library to confirm hours for curbside pickup during holidays, when the library has a modified schedule.
  • Borrowed items may be returned to the library's book drop near McKillop Library's front entrance. Items may also be returned using the cost-effective USPS Media Mail option. View our FAQ page for specific instructions on shipping books.
  • Faculty may request to order new library materials using this form.

Interlibrary Loan

  • Patrons can visit this page to fill out a form to request electronic access to articles, book chapters, and book excerpts from other libraries.

Course Reserves

  • McKillop Library will continue to offer Electronic course reserves, including scanning and posting limited portions of Salve-owned print material, posting files provided by faculty, providing access to e-books and films available through library databases, and purchasing access to streaming films.

University Archives and Special Collections

Research and Instruction Support:

  • Remote research support services are offered by McKillop librarians during the following hours:
    • Sunday, 1:00 pm - 9:00 pm, Monday-Thursday, 10:00 am - 9:00 pm, Friday, 10:00 am - 4:00 pm.
  • Information literacy instruction (synchronous and asynchronous, via Zoom or WebEx) is available to support online learning.
  • Research consultations with a librarian can be scheduled by emailing salvelibrarian@salve.edu.

If you have additional questions related to our changes in service, please visit our special FAQ pages, which are updated daily!

Service Options for Remote Students and Faculty: Contact-free Curb-side Pick up or Mail

  • For Salve community members teaching or learning remotely, we invite you to call for curbside delivery of your requested items. After you receive your email notification that requested items are ready, simply call the library at 401-341-2294 when you are at the front or back entrance and we will deliver your items. 

  • If you are learning or teaching remotely and unable to get to campus, we will mail your items to you, upon request. Please note: as a cost-saving measure, we use USPS Media Mail for all mailed items. This service takes up to 8 business days for delivery, and often longer due to current circumstances, so please keep important assignment deadlines in mind when requesting to receive items by mail. Books requested from other HELIN libraries will take an extra few days to be delivered, so this should be factored into your plans for requesting to receive items by mail. We ask that patrons who live on Aquidneck Island come to the library to pick up their requested items. It remains library policy that books requested via interlibrary loan will not be mailed, as the lending libraries are not part of our consortium and have different policies. Items mailed from McKillop Library do not include pre-paid postage for return.       

  • Patrons are welcome to return borrowed items to the book drop near McKillop Library's front entrance. Items may also be returned using the USPS Media Mail option. View our FAQ page for specific instructions on shipping books. 

Requesting Books for Pick-up when You're in Quarantine

You can request books and DVDs to be held for you with your mail at Salve's mail services. To request books or DVDs, go to the library's homepage at at http://library.salve.edu/ and find the book you want. You can also easily search for DVDs by clicking on the "videos" button along the top of the catalog search on the library's homepage. 

When you find the book you want, click on the title. A new display will pop up. Scroll down to "request from Salve" or "request from HELIN" if not available at Salve. 

Log into your library account by entering your firstname.lastname and your email password. Then, at the bottom of the page, enter "quarantine pickup" in the note field. This is how we know to send your book to mail services instead of the library's hold shelf.

After you've placed your hold, you'll know your book is ready to be picked up from mail services when you get an email telling you it's been retrieved. The book will be waiting for you with your mail. 

Here's a little video that shows how.

 

 

Get help

What is the fastest way to reach a librarian?

chat  CHAT with Us *
  by using the chat widget embedded on the library's website.

    Chat/Text hours (COVID-19 remote chat hours):
            Sun: 1 PM to 9 PM
            Mon.-Thurs.: 10 AM to 9 PM
            Friday: 10 AM to 4 PM

email EMAIL an individual librarian to book an appointment

Reach out to a librarian in your subject area or book with any of us! We will respond to you as quickly as possible. 

iphone  TEXT Us *
  at (401) 324-9LIB     (401-324-9542)**

          **Phone and/or text charges may apply.
          Check with your phone provider for limitations and fees.
 

email  EMAIL Us
  at salvelibrarian@salve.edu


Visit our Help & FAQs (updated daily) for answers to the most-asked questions!

Ask a Librarian

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